Support Center

Wandrly support is centered around keeping the travel planning flow dependable from sign-in through itinerary generation and into the trip workspace.

Account and sign-in

If sign-in fails, confirm that your GitHub OAuth callback URLs, environment variables, and deployment domain match exactly.

AI itinerary generation

If the planner is not generating correctly, review the configured AI provider order, API keys, and the server logs for provider or schema errors.

Trip workspace issues

If trips, budgets, packing, or documents feel out of sync, confirm the database connection is healthy and that your deployment has the latest Prisma migrations applied.

Uploads and documents

Document and image issues usually point to storage token problems, upload route configuration, or permissions around the active trip.

Recommended support flow

  1. 1. Confirm you are on the correct live domain or local environment.
  2. 2. Verify authentication, storage, database, and AI environment variables.
  3. 3. Check deployment logs for the exact failing route or API.
  4. 4. Re-test the trip flow from sign-in to itinerary generation to workspace save.